September 14, 2016
Magellan Solutions CEO Fred Chua

Magellan Solutions is here because of its people. – Fred Chua, Magellan Solutions CEO

This September 2016, Magellan Solutions is celebrating its 11 years in the BPO industry. It is 11 years of helping SMEs and large corporations deliver […]
September 7, 2016
small business owners outsource

Top 5 tasks that small business owners really need help with

(As first seen as an answer by Magellan Solutions to a question posted on Quora) Small business owners often wear many hats. However, when is […]
August 17, 2016

When your in-house call center just doesn’t work anymore: How to decide when to outsource an inbound call center service

  In outsourcing an inbound call center service, how do you decide when to stop overanalyzing and start taking the next steps to a successful […]
August 10, 2016
call centers in manila

5 reasons why you should outsource to call centers in Metro Manila

Perhaps you’ve heard that outsourcing to the Philippines delivers many benefits to entrepreneurs who are seeking cost-effective solutions for their businesses and a growing number […]
August 3, 2016

4 signs that say it’s time to outsource your answering services for real estate & property management

A business’ primary purpose is to attend to their customers’ needs with prompt and outstanding service. In real estate & property management, these customers – […]
July 27, 2016
outsource call center

Top reasons to outsource your call center

Providing customers a 24/7 answering service is a sure way of keeping them satisfied. This ensures that their inquiries, complaints, and follow-ups get addressed immediately […]