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May 18, 2016

The worst advice we’ve ever heard about inbound call center outsourcing

Much has been said with regards to inbound call center outsourcing – which country has the best agents in terms of cost and communication skills, which […]
May 11, 2016
inbound call center outsourcing

7 things about call center outsourcing you shouldn’t want your competitor to know

Your call center is only as good as the performance level of your agents. How can you keep them motivated? There are other answers besides […]
May 4, 2016
IBPAP Delegation - CeBIT Australia 2016 - Magellan Solutions

Magellan Solutions joins CeBIT Australia 2016

Magellan Solutions was part of the IBPAP (Information Technology and Business Process Association of the Philippines) delegation to CeBIT Australia 2016 on May 2-4 2016 […]
April 27, 2016
Make every day Earth Day

Everyday Earth Day: 10 ways to go green in the office

Once a year, companies participate in the celebration of Earth Day. There are social media posts on how to save the environment and posts that […]
April 20, 2016
call center outsourcing

New to call center outsourcing? These are the top blog posts you should be reading

If you’re an owner of a startup or a small/medium-sized business (SMB), chances are, you’ve already heard from your fellow businessmen or read from published […]
April 13, 2016
Voice War 2016 Magellan Solutions

Magellan Solutions’ employees join Voice War 2016

  Magellan Solutions’ Jeric Rongap, Rollie Luchavez, and Jose Muñoz are competing in Voice War 2016 – a nationwide singing competition for BPO/Call Center employees. […]