February 23, 2017
call center outsourcing philippines

Offshore Outsourcing: How’s the English Communication Skills of Filipino Agents?

In the commonly outsourced call center Philippines industry, call center agents are the backbone, voice and face of their clients. In our day-to-day life, call center […]
February 17, 2017
outsourcing transcription services

Types of Transcription Services You Can Outsource

Generally speaking, transcription is the process of converting audio or video into text. Though it sounds simple, it can be a tedious and time-consuming process, especially […]
February 14, 2017
sales agent outsourcing

Why Outsourcing Sales Agents Is A Good Move

To say that outsourcing has taken the global business world by storm is an understatement. Many entrepreneurs and companies of all shapes and sizes have decided […]
February 8, 2017
call center outsourcing

Why the Call Center Needs of Your Startup Can Be Totally Outsourced

Contrary to what some business owners and entrepreneurs think, there are call centers and business process outsourcing (BPO) companies who cater to the needs of small […]