August 26, 2015

B2B Lead Generation Quickie: Getting Prospects Online

Business to business lead generation is a key task in an increasingly competitive global market. It makes use of several tactics to get sales prospects. […]
August 21, 2015
inbound call center

Inbound call handling for pharmaceutical companies

For the past few years, healthcare and pharmaceutical industries are evolving in terms of managing operations. These companies have been outsourcing inbound call handling to […]
August 20, 2015

Physician Referral and Appointment Setting: Why You Should Outsource It

One of the first things patients need to do when getting medical attention is to find a trusted physician and set an appointment. It’s important […]
August 17, 2015

Which of the Main Types of Inbound Call Centers are you Outsourcing?

The Philippines is the number one country for voice outsourcing and the inbound call center services are proven centers for cost savings and profit. The […]
August 13, 2015

Lead Generation, Appointment Setting and Telemarketing: the Difference

Engendering sales is one of the main goals of every business everywhere. But creating sales can be difficult, especially for companies functioning without any professional […]
August 10, 2015

What is a Medical Call Center and Why Outsource It?

Healthcare is a basic human need and it must always be provided in a competent and ethical manner. Medical organizations must strive for excellent customer […]