May 25, 2016
startup outsourcing

How to Solve the Biggest Startup Problems Through Inbound Customer Service Outsourcing

There are as many ideas for great new products as there are investors willing to fund them. What’s more is that everyone wants to be their […]
May 18, 2016
inbound call center outsourcing

The worst advice we’ve ever heard about inbound call center outsourcing

Much has been said with regards to inbound call center outsourcing – which country has the best agents in terms of cost and communication skills, which companies […]
May 11, 2016
inbound call center outsourcing

7 things about call center outsourcing you shouldn’t want your competitor to know

  Your call center is only as good as the performance level of your agents. How can you keep them motivated? There are other answers besides […]
May 4, 2016
IBPAP Delegation - CeBIT Australia 2016 - Magellan Solutions

Magellan Solutions joins CeBIT Australia 2016

Magellan Solutions was part of the IBPAP (Information Technology and Business Process Association of the Philippines) delegation to CeBIT Australia 2016 on May 2-4 2016 at […]