July 20, 2016
outsourcing technical support

Types of technical support given by call centers

Technical support has been around ever since the use of computers has become widespread. Although there are now plenty of tech-savvy users, there are still more […]
July 13, 2016
BPO call center for SaaS startups

Why your SaaS startup needs a BPO call center

SaaS or software-as-a-service, is in high demand, and numerous startups offer bold value propositions and solutions in this area. There’s an influx of SaaS startups in […]
July 6, 2016
inbound call center

How to preserve business values when outsourcing to an inbound contact center

One of the reasons why some companies refuse to outsource is because they believe they will lose their sense of control on the project. Contrary to […]
June 29, 2016
contact centre solutions

How to solve your customer problems with inbound call center solutions

Inbound call center solutions are meant to help your business retain customers by making sure that they stay happy with your brand and your products. Here […]