May 14, 2015
Customer service skills of Philippine employees

9 Customer service skills found in most Philippine employees

There seems to be no stopping for the Philippine BPO industry. Definitely not surprising as the country holds a huge amount of talented individuals who […]
May 11, 2015

Order Fulfillment Processes in Drop Shipping Businesses

Low-investment and profitable business Being a retailer for a wholesale company on a drop-shipping setup is a low-capital business model for small entrepreneurs. Often what […]
May 8, 2015

14 Tips Before Outsourcing to the Philippines

Outsourcing to the Philippines is a big help for a lot of huge companies. It helps them save on resources. It also helps them get […]
April 24, 2015

The Philippines: Resilience at work

In a world where rapid economic and social changes are the norm, resilience determines success or failure, being relevant or obsolete. For businesses, this means […]
April 9, 2015

Business Process Outsourcing for SMEs

Are you an entrepreneur thinking about how to take your business to new levels of productivity? Are you looking at streamlining your current processes to […]
April 7, 2015

Call Center Language Barrier: In the Philippines, Agents Get Sarcasm

In a recent news dispatch, The Telegraph has highlighted one main advantage Filipino call center workers have over their counterparts in other countries: the added […]