Any business worth its salt will have some degree of social media presence. This is true for any company, regardless of size and longevity. The ubiquity […]
With more than 650 million users, Twitter is an obvious choice for companies that wish to provide social media customer support. The platform gives them access […]
Gone were the days when customer support was synonymous only to taking and making phone calls and emails. The rise of social networking sites like Facebook, […]
Since the global expansion of the call center industry, companies from all over the world outsource its cash-related operations to the Philippines – being the country […]