Fb Pixel Call Center and BPO Blog | Magellan Solutions Philippines
August 4, 2014

Why Outsource Order Processing? Here’s Why

It is one thing to market your products. This key business function often involves putting yourself out there and letting the public know about your […]
July 30, 2014

BPO Vs. KPO: Know The Difference Before Investing

In business, it is always important to know what you are jumping into. That is why those who would like to start a business or […]
July 24, 2014

The Significance Of Scalable Customer Service Support To Call Centers

Customer service is an integral part of running any kind of business. It is one of the determining factors when it comes to the success […]
July 17, 2014

How Necessary Is A Hybrid Technical Support Service For A Call Center?

Technology plays a significant role in operating a business either big or small. It is utilized in communicating with clients, business transactions, compiling reports and […]
June 30, 2014

Tech Support: Hybrid, In-House, or Outsourced?

  Technical support comes in different forms depending on the type of service needed. Technology is an integral part in operating any business and that […]
June 23, 2014

The Real-Time Response Rate of Philippine Call Centers

Written by: John Borillo Published by: Magellan Solutions Real-time response rate is an essential element in the operation of the Philippine contact center industry. Many […]