April 14, 2014

The Philippine BPO Industry Offers Rightshoring Plans For Businesses

Due to the increasing popularity of outsourcing services, there are no signs of its possible demise or slowing down. According to the IT & Business […]
April 11, 2014

Do Your Part to Give Excellent Customer Support

To a businessman, the term ‘competitive edge’ means a whole lot. In simple terms, it essentially means that you have a “leg up” over the […]
March 31, 2014

What Are The Most Sought-after Outsourcing Destination Hubs in Asia?

There are particular reasons why some places are very much recognized. There are important aspects as to why investors, particularly coming from the Western region, […]
March 25, 2014

The Pursuit of Happiness: The Benefits Of Social Media Customer Service To Business

Written by: Jon Borillo For Wendy, 30, using social media to air her complaints and to get the kind of help that she needs is […]
March 24, 2014

Do You Understand Your Customers?

You’ve heard it all before. You’ve probably even used the slogans in ad campaigns at one point in time We’re referring to slogans such we […]
March 13, 2014

Want a Lasting Customer Relationship? Support Them

It’s no secret that customer support is fast becoming a key element in the world of business. Not only is it enough to offer a […]