October 12, 2015

How to Choose the Right Call Center Vendor in the Philippines

Non-core competency activities shouldn’t be neglected. Customer support and other call center services are non-core competencies to most companies so they opt to outsource these. Choosing […]
October 9, 2015

Offshore Call Center for Cruise Companies

The primary goal of cruise companies is to give customers a one-of-a-kind experience –but most companies neglect an important part of this. That one-of-a-kind experience should […]
October 7, 2015

Outsourcing an Infomercial Call Center

Infomercials or DRTVs (direct response television) are designed and produced with the primary goal of selling a product. To make sure that an infomercial campaign achieves […]
October 6, 2015

Medical Appointment Scheduling/Re-Scheduling from an Offshore Location

Healthcare entities save valuable time and effort when they outsource to reliable and efficient billing companies in offshore location their patients’ appointment schedules and re-scheduling. Outsourcing […]