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February 3, 2014

Why Set Up a Call Center in the Philippines?

So you’re a thriving business looking to move up in the world. For this, you’ve started to put in place various tools and tricks to […]
January 30, 2014

[INFOGRAPHIC] “Hello, What Is An Answering Service?”

Business Answering Services can build a very professional front-line for your business. Calls are handled efficiently, and appointments scheduled easily. They are even received even […]
January 27, 2014

Why Go Social Customer Service? Here’s Why

Every day, more and more people seem to be joining the digital world. Even non-techie folks like Marge, for instance, are starting to discover the […]
January 20, 2014

Look What’s In Store for Customer Service in 2014

Serving customers is a great way to win new ones and keep the current patrons happy. If you’ve been following our blogs for the past […]
January 13, 2014

Did You Know: Proper Customer Care Training Equals Success

Regular followers of our blogs may know by now how we keep emphasizing, in fact pounding, about the importance of customer care in any business […]
January 6, 2014

Will You Get “Social” with Customer Care This Year?

Social media is arguably one of the biggest phenomena to hit the internet since the web itself. Almost everyone you know most likely has a […]