September 29, 2015
Outsourcing Call Overflow

Improving Business by Outsourcing Call Overflow and After-Office Hours Support

  Business and consumer calls can fluctuate from day to day. If your contact center is slow to keep up, you lose business opportunities or you […]
September 21, 2015

When You Outsource a Private Label Service for Your Order Taking and More

Outsourcing your business order-taking system facilitates improves selling time as well as delivery and stocking time. It will also help in increasing sales opportunities through an […]
September 17, 2015

How a Small Hotel and Hostel Answering Service Can Improve Business

Tourists rely on comparison sites and travel agents to make sure that they have safe and comfortable lodgings when they travel. This is especially true for […]
September 16, 2015

Ten Years in the Call Center and Business Process Outsourcing Industry

Magellan Solutions is ten years old! Founded by Fred Chua, a certified electronics and communications engineer who began his career as a call center supervisor at […]