November 15, 2013

Magellan Solutions Sends Help to Earthquake and Typhoon Victims in Visayas

MEDIA RELEASE Magellan Solutions Outsourcing Inc., a leading Philippine-based inbound call center, is supporting nationwide disaster relief efforts of various volunteer associations and government agencies […]
November 12, 2013

Make Your Customers Your Number One

Number One: This is what every business aspires to become. Yes, it is no secret that everyone that goes into business wants to lead his […]
November 7, 2013

Why Not Get Personal With Reservations?

We’re so caught up in getting a gazillion things done that we tend to overlook some very important aspects of life. Ensuring smooth business operations—such […]
November 4, 2013

Caring For Customers In Need—Even If They Aren’t Yours

Picture this: one day, a customer, Mr. Smith, calls up your customer care hotline to inquire if he can have his watch serviced at your […]
October 21, 2013

Acting on Customer Feedback is the Best Kind of Service

So you have gotten to know your customers better. Add to that, you have taken steps to look at how they feel about your various […]
October 14, 2013

Looking at the Personal Side of Customer Service

If you have been following this blog, you probably read our last post that puts forth a suggestion to get to know your clients. Getting […]