July 30, 2015

Answering Legal: Intake Call Center for Your Law Firm

One of the major challenges of law firms is having an intake service that connects with the clients whatever time of the day or night. Client […]
July 27, 2015

Don’t Know Where to Outsource? Why Philippines is a No-Brainer

It’s a small world after all. The technological revolution that has been taking place allows for the growth of industries around the world. It’s a no-brainer […]
July 21, 2015

Nearshoring or Offshoring? The Pros and Cons

Outsourcing is a cost-efficient arrangement that lets clients transfer business processes to a service provider. Numerous benefits include scaled-down expenses, higher profit margins, increased productivity and […]
July 16, 2015

Outsourcing Live Chat Operators – It’s Necessary

The ubiquity and convenience of instant messaging has made it a primary channel for communication. It lets people talk to each other in real time. It […]