July 2, 2013

Hotel Business Reserved for Those Who Will Take Advantage

Unless you haven’t awakened from your winter slumber, you’re probably well aware that summer is already upon us. This means it’s time to hit the […]
July 1, 2013

Magellan Call Center Showcases Its BPO Capabilities At CommunicAsia 2013

MEDIA RELEASE Magellan Solutions Outsourcing Inc., a fast-growing Philippine-based inbound contact center, joined the Philippines’ major telecommunications players and business process management companies to showcase […]
July 1, 2013

Why Not Go Out Of Your Way And Offer Great Customer Service?

True Story: A couple of weeks ago, Gerard, who works as writer for companies and magazines, recounted an incident on how he accidentally “locked himself […]
June 25, 2013

Time And Tech Are Of The Essence

We’re sure you’ve heard it all too often. In fact, today’s fast-paced world practically lives by it. Yes, ladies and gentlemen, time, they say, is […]
June 19, 2013

[Infographic] Why Choose The Philippines?

Infographic created by: Ella Pinili and Jon Borillo Magellan answering service is a bespoke service for small and medium-sized companies. [Infographic] Why Choose The Philippines? […]
June 17, 2013

Why Not Dish Out Some “Mom and Pop” Customer Service?

Have you ever wondered how your friendly neighborhood Mom and Pop store manages to stay open all these years despite the onslaught of bigger players? […]