June 1, 2015
Medical billing - Magellan Solutions

Medical Billing Outsourcing: What You Need to Know

By Je-An Ovilla   Imagine a clinic as a startup company. The building blocks of any startup company is a strong administrative and bookkeeping support system […]
May 20, 2015

How An Answering Service Benefits Legal Firms, Medical Institutions, And Dental Facilities

Professional industries need contact centers to maintain a thriving business. Law firms have different contact service requirements compared to hospitals and clinics. Below are the types […]
May 19, 2015

Business Process Outsourcing for SMEs: Yes or No?

Are you an entrepreneur thinking about how to take your business to new levels of productivity? Are you looking at streamlining your current processes to strengthen […]
May 14, 2015
Customer service skills of Philippine employees

9 Customer service skills found in most Philippine employees

There seems to be no stopping for the Philippine BPO industry. Definitely not surprising as the country holds a huge amount of talented individuals who are […]