January 6, 2014

Will You Get “Social” with Customer Care This Year?

Social media is arguably one of the biggest phenomena to hit the internet since the web itself. Almost everyone you know most likely has a social […]
December 27, 2013

Appease Your Angry Clients With Stellar Customer Service

Christmas is ideally the time of the year when laughter and good cheer are in great supply. It could be the lights, it could be the […]
December 23, 2013

Did You Know That Great Customer Service Brings Loyalty?

It’s no secret that a lot of businesses do all they can to attract new clients to patronize their products. Coming up with all sorts of […]
December 19, 2013
reservations call center

Get Back to Basics: Reservations 101 for the Holidays

Taking customer bookings is no joke. Get just one detail wrong and the whole customer relationship could go south. Get things right and you could likewise […]