July 17, 2013

PRESS RELEASE: Magellan Solutions Acquires NODA’s Call Center Solution To Improve Contact Center Technologies

Magellan Solutions Outsourcing Inc., a fast-growing contact center provider in the Philippines, announced the acquisition of NODA Contact Center Solution to improve its technology infrastructure and provide […]
July 15, 2013

Did You Know That Customer Service Is A Team Effort?

Are you a sports fan, particularly, a fan either of basketball, baseball, or even Formula One? Then you probably know that such sports, as the name […]
July 8, 2013

Get Personal—It’s Excellent Customer Service

Have you ever felt like a mere “number”? More specifically, do you often feel like you’re simply being attended to simply because you’re part of the […]
July 2, 2013

Hotel Business Reserved for Those Who Will Take Advantage

Unless you haven’t awakened from your winter slumber, you’re probably well aware that summer is already upon us. This means it’s time to hit the open […]