August 19, 2013

Here are a Couple of Rules for Better Customer Service

We all live by certain rules. Whether it be at home, at work, or on the road, such rules are there to try and keep order […]
August 12, 2013

How to Go Above and Beyond the Call of Customer Service

Nowadays, it’s not uncommon for companies to buzz about customer service. In fact, almost all companies, whether big or small, have put in place one form […]
August 5, 2013

Our Words Make A Difference In Customer Service

It has often been said that our words can either make or break us. When serving customers, for instance, we need to be careful of what […]
July 31, 2013

Order of the Day: Selling Via Home TV Shopping

Unless you’ve been hiding under your favorite rock for the past few decades, then we’re pretty sure you’ve heard of Home TV Shopping. In case you […]