April 27, 2012

Taming a Tantrum

While spending a light moment with your two-year old son one day, playtime is suddenly interrupted by a tantrum. As he rummages through the mess, […]
April 25, 2012

Outsourced Growth: How Outsourcing Can Lead to Business Growth

It is often said that a “want” is different from a “need”. As philosophical as it sounds, the reality is that not all wants are […]
April 23, 2012

How to Avoid Sounding Like a Recording

Whether you admit it or not, we’re pretty sure it has happened to you. You dial a friend’s number, eagerly waiting for the other person […]
April 20, 2012

Say It With Confidence

While shopping for a new washing machine one day, you come across a man selling mugs. You’d normally pass by such salespeople simply because you’re […]
April 18, 2012

Business Genie: Give Customers What They Want

It’s been said that customers are the lifeblood of any business. Without clients, a business, whether big or small, would cease to exist. It is […]
April 16, 2012

Social Support: How Social Media Supports Customer Service Call Centers

It is often said that “man is a social animal”. Despite each person having their own individuality, it can’t be denied that we all need […]