April 1, 2013

Go Beyond Borders With A Customer Call Center

It has been said that we now live in a “borderless society”—a world where distance, time zones and the like hardly matter when doing business or […]
March 25, 2013

How Customer Service Can Help Define Your Company’s Image

It is often said you can tell one’s personality by the type of car s/he drives. A guy who drives a regular sedan like a Honda […]
March 21, 2013

Why Not Open Up That Customer Feedback Call Center?

Most businesses have always had some form of “customer feedback” channel where clients could voice their grievances, give suggestions, and the like. Contrary to the name, […]
March 20, 2013

Getting Your Customers’ Feedback Shows That You Care

There are many ways to show your clients that you “care” for them. Providing warranties, setting up nationwide service centers, and of course, helping each customer […]