April 8, 2013

How Can Your Call Center Go Beyond Borders?

Have you ever noticed how a lot of houses nowadays go for the “large windows” look? Surrounded by mostly glass-laden openings, the look let’s in “natural […]
April 5, 2013

Customer Service Shouldn’t Be a Luxury Item

A lot of airlines reward frequent travelers with “frequent flyer miles”. Luxury car brands, on the other hand, usually offer 24-hour roadside assistance, concierge services, customer […]
April 3, 2013

Why Not Offer Customer Care for the Weary Traveler?

The Travel Lodge—considered by many road warriors as a godsend where they can rest their weary heads after a long day (and night) on the road. […]
April 1, 2013

Testimonials: How to Get Them, Where to Use Them

No one likes going into something blind; shoppers now use social media, mobile web, and any other source at their fingertips in order to inform their […]