February 13, 2013

Tech Support Call Center Shows You the Romantic Side of Gadgets This Valentine

Let’s face it: no matter how commonplace gadgets are nowadays, many folks still don’t find anything romantic about receiving a mobile phone for Valentine’s Day. Never […]
February 11, 2013

A Call Center Lets You Mix Business With Pleasure

We are often reminded to avoid mixing business with pleasure. Unfortunately, some of you may have done so, with not-so-pleasant results—too much pleasure becoming bad for […]
February 8, 2013

Small Details Count in Customer Service

It has often been said that “even the smallest details count a lot”. Doing little things to show your loved ones how much you care for […]
February 7, 2013

Call Center Operations: Where Great Customer Service Happens

Operations is the core of our business at Magellan Solutions. We don’t just run 24/7 order taking services or telemarketing, we make customer service real in […]