January 15, 2013

Magellan Call Center Steps Up Support for Fire Disaster Victims Last Christmas

Magellan Solutions Outsourcing Inc., a Philippine-based inbound call center, reached out to 65 families whose houses were razed by fire last December 25, 2012. In the […]
January 14, 2013

Valentine’s Day Made More Special—Thanks to Your Call Center

Apart from Christmas, Valentine’s Day is arguably one of the most anticipated days on many peoples’ calendars. With this day considered as the “day of hearts”, […]
January 11, 2013

Have You Performed a “Pre-Year Check” on Your Customer Call Center?

Are you familiar with the term “pre-departure checks”? As the name suggests, such checks are done before embarking on a trip. Pilots conduct such checks on […]
January 9, 2013

Plan The Year With the Help Of Your Call Center

It’s no secret that a lot of us are already making plans for the year ahead. There are families and youngsters that are looking ahead to […]