Why Medical Laboratories in Australia Rely on HIPAA-Compliant Healthcare BPO Solutions

Medical laboratories perform tests on patient samples to detect possible diseases. When patients feel something is wrong with their health, they submit blood or tissue samples to medical laboratories. Any abnormalities in blood or tissue samples would indicate the presence of a disease. In Australia, some of the best medical laboratories include Sonic Healthcare, Healius, and Australian Clinical Labs. However, many Australian medical laboratories still need assistance with their operations, particularly regarding data security. Fortunately, there are already many business process outsourcing (BPO) companies that can offer healthcare business process solutions nowadays. These BPO companies handle various healthcare BPO accounts and follow the Health Insurance Portability and Accountability Act (HIPAA) strictly. Thus, Australian medical laboratories should consider outsourcing to achieve significant operational improvements. 

How Healthcare BPO Solutions Support Australian Medical Laboratories

• Strong Security: Healthcare business process solutions providers already have modern technologies that enable strong security. These providers use encrypted data storage and multi-factor authentication in compliance with HIPAA. Thus, Australian medical laboratories can have peace of mind knowing that their patient data is always safe in the hands of reliable providers. 
• HIPAA Expertise: Healthcare business process solutions providers have experts with deep knowledge of HIPAA regulations. These experts consistently train to stay up to date on the latest HIPAA developments. Thus, Australian medical laboratories can rest assured that only the experts will help them improve their operations.  
• Productivity Boost: Since Australian medical laboratories won’t have to worry about administrative tasks or data security, they will become more productive. Australian medical laboratories will now have more time to focus on diagnostic testing and patient care as they rely on healthcare business process solutions providers
• Security Auditing: Conducting consistent risk assessments ensures that potential security weaknesses are identified and addressed promptly. Healthcare business process solutions providers have the best contingency plans just in case security threats emerge. Thus, Australian medical laboratories will appreciate the risk assessments that protect patient data. 

Why Choose Magellan Solutions for Healthcare BPO Solutions?

• Reliability: We have HIPAA experts who can surely help improve the operations of Australian medical laboratories. Our experts regularly check for HIPAA updates to stay abreast of the latest developments. Thus, Australian medical laboratories can confidently rely on our healthcare business process solutions and expect excellent results. 
• Robust Security: We take security very seriously. We understand that strong security helps establish a BPO company’s credibility. Thus, we are proud to hold ISO 27001 and HIPAA certifications, demonstrating our commitment to maintaining high security standards. Australian medical laboratories can rest assured that their patient data is secure with us, ensuring no data leakage. 
• Confidentiality: We understand that there are instances in which Australian medical laboratories need to share confidential patient information with us as their outsourcing partner. We maintain confidentiality agreements with Australian medical laboratories to ensure the proper protection of confidential patient information.
• Collaborative Approach: We know that Australian medical laboratories may have questions about our healthcare business process solutions. We are ready to collaborate with Australian medical laboratories to set expectations. We are confident that we can find ways to help Australian medical laboratories through collaboration. 

The Bottom Line

Healthcare business process solutions for Australian medical laboratories are legitimate and effective. It is time for Australian medical laboratories to take the plunge into outsourcing and experience its tremendous benefits. However, Australian medical laboratories must also choose the right outsourcing partner to get the best results. An outsourcing partner with proven HIPAA expertise and experience is the ideal choice for Australian medical laboratories. 

Interested in Healthcare BPO Solutions?

Magellan Solutions is a provider of inbound and outbound call center services, as well as business processing outsourcing, in the Philippines. The company has extensive experience providing best-in-class outsourced solutions to small and medium-sized enterprises (SMEs) and large global enterprises. Combining unrivaled expertise and capabilities across industries and business functions, we bring fresh approaches to strategy and operational performance by delivering the right BPO and customer management solutions that span the entire customer lifecycle.

As a leading business process outsourcing provider of customer management solutions, we are committed to delivering an outstanding customer experience with every interaction. Visit Magellan-Solutions.com to learn more about our healthcare BPO solutions. You can also contact us now and receive a complimentary 60-minute consultation.