Why U.S. Clinical Groups Outsource Medical Billing to the Philippines

Clinical groups are sufficiently versatile to play multiple important roles. For example, there are clinical groups that engage in therapy to help people with an addiction and those with mental health issues. There are also clinical groups that provide high-quality patient care and conduct research, including clinical trials. In the U.S., some of the top clinical groups include Kaiser Permanente, Mayo Clinic, and UnitedHealth Group. However, many U.S. clinical groups struggle to process claims efficiently, resulting in low reimbursement rates. There are numerous business process outsourcing (BPO) companies in the Philippines that can effectively handle medical billing. U.S. clinical groups can now rely on medical billing support handled by BPO teams in the Philippines. Thus, U.S. clinical groups should outsource medical billing to the Philippines to streamline claim processing. 

How Outsourcing Medical Billing to the Philippines Benefits U.S. Clinical Groups

• Better Patient Care: Once U.S. clinical groups outsource medical billing to the Philippines, they will be better able to provide patient care. U.S. clinical groups won’t have to worry about complicated and time-consuming billing tasks anymore. Thus, U.S. clinical groups will have more time to focus on providing the best care and treatment for their patients. 

• More Revenues: Many BPO companies in the Philippines specialize in medical billing and claims processing. Thus, once U.S. clinical groups outsource medical billing to the Philippines, they can expect higher revenue due to fewer errors and claim denials. U.S. clinical groups will likely appreciate improved cash flow through outsourcing. 
• Cost Efficiency: There is no need for U.S. clinical groups to continue incurring high costs in hiring and training billing personnel. Instead, U.S. clinical groups can achieve significant cost savings by outsourcing medical billing to the Philippines. U.S. clinical groups can use these cost savings to improve their services further.  
• Denial Management: Many BPO companies in the Philippines have effective denial management strategies. These BPO companies are experienced enough to check, investigate, and resubmit denied claims. Thus, once U.S. clinical groups outsource medical billing to the Philippines, they can expect to increase revenue through effective denial management. 

Why Choose Magellan Solutions for Medical Billing Outsourcing Services? 

• Expertise: We have billing specialists with impressive knowledge, skills, and experience. Our billing specialists are constantly up to date on the latest rules and regulations and undergo ongoing training. Thus, once U.S. clinical groups decide to outsource medical billing to the Philippines, they should choose us as their outsourcing partner. 

• Robust Security: We take security very seriously. We understand that strong security helps establish a BPO company’s credibility. Thus, we are proud to hold ISO 27001 and HIPAA certifications, demonstrating our commitment to maintaining high security standards. U.S. clinical groups can rest assured that their data is secure with us. 

• Confidentiality: We understand that there are instances where U.S. clinical groups would need to share confidential information with us as their outsourcing partner. The good thing is that we take confidentiality very seriously. We maintain confidentiality agreements with U.S. clinical groups to protect confidential information.
• Collaborative Approach: We understand that U.S. clinical groups may have concerns about whether to outsource medical billing to the Philippines. We are willing to collaborate with U.S. clinical groups to determine how we can help. We are confident that U.S. clinical groups will choose us as their outsourcing partner after collaborating with them. 

The Bottom Line

The decision to outsource medical billing to the Philippines for U.S. clinical groups is a smart one. U.S. clinical groups should leverage Philippine BPO companies to improve their medical billing processes. However, U.S. clinical groups must choose the right outsourcing partner to achieve the best results. U.S. clinical groups must select an outsourcing partner with proven expertise and a track record in medical billing. Once U.S. clinical groups make the right choice, they can expect significant long-term improvements. 

Interested in Medical Billing Outsourcing Services?

Magellan Solutions is a provider of inbound and outbound call center services, as well as business processing outsourcing, in the Philippines. The company has extensive experience providing best-in-class outsourced solutions to small and medium-sized enterprises (SMEs) and large global enterprises. Combining unrivaled expertise and capabilities across industries and business functions, we bring fresh approaches to strategy and operational performance by delivering the right BPO and customer management solutions that span the entire customer lifecycle.

As a leading business process outsourcing provider of customer management solutions, we are committed to delivering an outstanding customer experience with every interaction. Visit Magellan-Solutions.com to learn more about our medical billing outsourcing services. You can also contact us now and receive a complimentary 60-minute consultation.