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Order-Taking Services
We know how frustrating it is for companies to have a disorganized order-taking process.
Hire us, and we will handle all customer orders professionally and efficiently for your customers' convenience.
It is now very convenient to buy the products and services that they need. Companies ensure they offer multiple channels so their customers can place orders whenever they want. Customers can place their orders by phone, live chat, email, or even social media. Thus, it should no longer be surprising that industries like e-commerce, retail, restaurants, and food delivery have continued to thrive because it has become increasingly convenient for customers to place orders.Â
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However, many companies are struggling with order-taking for various reasons. Some companies have limited personnel and technology to handle order-taking effectively. Fortunately, many business process outsourcing (BPO) companies can now provide reliable order-taking services. Thus, companies struggling with order-taking should leverage outsourced order-taking services to serve their customers better.
Benefits of Order-Taking Services
24/7 Support
Omnichannel Support
Efficiency Boost
Improved Customer Experience
Why Choose
Magellan Solutions
for Order-Taking Services?
Overview of Order-Taking Services
With the advent of modern technologies, companies are responsible for ensuring that their customers have an organized and effective way to order the products and services they want. On the other hand, companies must ensure they implement a smooth, seamless order-taking process to maintain efficiency.
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Some examples of order-taking services include:
Order Processing
This involves properly handling customer orders and ensuring they receive the products and services they need. Order processing typically involves data entry and confirming customer orders to finalize them.
Payment Processing
Upselling
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The Bottom Line
Companies must always find ways to bring convenience to their customers. The undeniable reality is that companies will never succeed without their customers' support. Thus, it is part of companies' responsibility to ensure that their customers have convenient ways to place orders. Aside from this, companies must have an effective order-taking process to ensure the hassle-free fulfillment of all customer orders. For companies struggling with order-taking tasks, outsourcing is a viable option.Â
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Many BPO companies can provide excellent order-taking services. However, given its longevity and proven track record in the business process outsourcing (BPO) industry, Magellan Solutions should be the top choice for companies seeking order-taking services. As a leading business process outsourcing provider of customer management solutions, we are committed to delivering an outstanding customer experience with every interaction. Contact us now and receive a complimentary 60-minute consultation.
Frequently Asked Questions (FAQs)
Choose Magellan
Years In the industry
Inbound + Outbound + Back Office Clients
Employees in the Philippines
Industries Catered To
Our Edge
SME-Focused Business Model
Our services are built with small and medium businesses in mind, giving you the support to grow, improve, and succeed over the long haul.
Top-Notch Talents
We carefully select the right people for your projects—those with the skills, dedication, and integrity to get the job done and do it well.
KPI Setting & Benchmarking
We help you set clear, actionable KPIs so you can track progress and ensure your business is always moving in the right direction.
Flexible Pricing Options
Whether you need a dedicated team or shared services, our pricing is flexible to suit your needs—helping you scale without breaking the bank.
Our Onboarding Process
Requirements Setting
Recruitment
Agent Training
Campaign Incubation
Campaign Go Live
Premier Call Center Services in the Philippines, Trusted by 100+ SMEs Every Month
Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results.
FEATURED INSIGHTS
Contact us today for a free 60-min consultation
Thinking about outsourcing? Send us a message for a free 60-min consultation.
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We'll read it and set up a call ASAP!
You can also contact our numbers:
Toll Free: 1 800 371 6224
US:Â +1 650 204 3191
UK: +44 8082 803 175
AU: +61 1800 247 724
