New leads go cold fast. A buyer who fills in a portal form at 9 p.m. has usually contacted two other agents by morning, and the leads already sitting in your CRM never get a second call. Magellan Solutions provides real estate appointment setting services that follow up every lead quickly, qualify it against your criteria, and book the serious ones straight onto your agents' calendars, so your team spends its time in appointments rather than chasing them.

Real Estate Appointment Setting Services

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1-800-371-6224

At a Glance

Best For Real estate brokerages, agent teams, independent agents, investors and wholesalers, and new-home sales teams with more leads than time to work them
Core Support Speed-to-lead follow-up, lead qualification, database reactivation, appointment booking, confirmation calls, CRM updates
Engagement Dedicated appointment setters who work only on your account
Channels Outbound calls and callbacks, with SMS or email follow-up when included in your workflow
Delivery Philippines-based setters working in your CRM, lead sources and calendars, calling within the local calling hours your market allows

Most Real Estate Leads Are Lost After They Arrive, Not Before

Brokerages spend heavily to generate leads: portal fees, ads, open houses, websites. Then the follow-up depends on whichever agent has a free minute. Web inquiries wait hours for a call back, portal leads get one attempt and a voicemail, and last year's buyers sit untouched in the CRM.

 

The leads aren't the problem. The follow-up is. A buyer or seller who reaches out is ready to talk now, and the agent who calls first, calls back, and keeps calling usually gets the appointment.

 

Our appointment setters work every lead you already have, quickly and persistently, and hand your agents booked, qualified appointments instead of a list of names to chase.

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Unlock Outsourcing Potential

Our Real Estate Appointment Setting Services

Every card below works the leads you've already paid for or earned. Our setters follow your scripts, qualifying questions and booking rules, and log every attempt in your CRM.

Speed-to-Lead Follow-Up

New web, portal and ad leads are called back as soon as they arrive, with repeat attempts by phone, text and email until the lead answers or opts out.

Lead Qualification

Setters confirm timeline, budget, financing status, motivation and property details against your criteria, so agents only meet buyers and sellers ready to move.

Database Reactivation

Aged leads, past clients and sphere contacts in your CRM are called again, records are updated, and anyone back in the market is booked.

Appointment Booking & Confirmation

Listing presentations, buyer consultations and showings booked straight onto your agents' calendars, then confirmed ahead of time to cut no-shows.

Appointment setting works the leads you already have. To reach owners who haven't contacted you yet, such as expired listings, FSBOs and motivated sellers, see real estate cold calling. Both are part of our real estate lead generation services. Need your phones answered when leads call in? That's our real estate answering service.

Lower Cost per Appointment Setter

Philippine delivery typically runs 40–60% below the cost of an onshore inside sales hire once salary, benefits, recruitment and training are counted.

Faster Response to New Leads

New inquiries get a call while they're still interested, not the next morning.

No Lead Left Unworked

Every lead gets the full attempt sequence you set, including the old ones nobody had time for.

Calendars Filled With Qualified Appointments

Agents meet buyers and sellers who've already confirmed their timeline and motivation.

Real Estate-Trained Setters

Setters are trained on real estate terminology, your qualifying questions and your booking rules. They follow your process without making decisions that require a licensed real estate professional.

Works Inside the Systems You Already Use

Your agents run the appointment. Your setters run everything that gets them there.

Our setters work inside your CRM, lead sources, calendars and dialer, following the same lead stages, call dispositions and booking rules your team already uses. Nothing changes for your agents except a fuller calendar.

CRM

Every attempt, note and status change logged against the lead as the call ends

Lead Sources

Portal, website, ad and open-house leads picked up as they arrive

Calendars

Appointments booked straight onto each agent's calendar, using their availability and booking rules

Calling Platforms

Calls placed from your dialer or ours, with recordings available for review

Text & Email

Follow-up texts and emails sent from your own numbers and inboxes when your workflow includes them

Compliance and Data Security, Built In

We know that outsourcing real estate appointment setting means trusting someone else with your leads and client data, and that trust is only worth extending to a partner who can show its safeguards. Magellan Solutions operates under certified security standards, documented confidentiality policies, and business continuity planning that keep your leads, client records and CRM data secure.

Certified Standards icon
Certified Standards

Magellan holds ISO 27001 and PCI-DSS certifications supporting recognized standards for information security and payment card data protection. See our certifications.

Controlled Data Access icon
Controlled Data Access

Access to lead records, client details, CRM systems, calendars and call notes is restricted to the team responsible for your account, according to their role.

Enforceable Confidentiality

Every employee signs a confidentiality agreement before job assignment. Lead records, client details, calendars and call notes are limited to the team responsible for your account.

Continuity You Can Count On icon
Continuity You Can Count On

Continuous data backup, off-site copies, backup-center planning and power-blackout protection keep lead follow-up and appointment booking running when unexpected circumstances affect normal operations.

Do-Not-Call and Calling-Hours Rules

Calling lists, including aged leads and past clients, are checked against the do-not-call registries for the markets we call, such as the National Do Not Call Registry in the US, the Do Not Call Register in Australia and the TPS in the UK, as well as your own opt-out list. Calls are placed only within permitted local calling hours, and opt-out requests are logged immediately.

Who We Support

Don't see your business type? We set up follow-up sequences, qualifying questions and booking rules around your lead sources and your team.

Our Onboarding Process

Requirements Setting

1

1

Recruitment

2

2

Agent Training

3

3

Campaign Incubation

4

4

Campaign Go Live

5

5

Frequently Asked Questions

What does a real estate appointment setting service do?
It works the leads you already have. Setters call new web and portal leads quickly, follow up until they answer, qualify them against your criteria, reactivate aged contacts in your CRM, and book qualified buyers and sellers onto your agents' calendars. They don't give valuations, pricing opinions or financing advice. That stays with your licensed agents.
How is this different from cold calling?
Cold calling is first contact with owners who haven't heard from you, such as expired listings, FSBOs and motivated sellers. Appointment setting follows up people who have already reached out or are already in your database. Many teams run both. See real estate cold calling.
How quickly do you follow up new leads?
New leads are called as soon as they reach the queue during calling hours, with follow-up attempts by phone, text and email on the schedule you set.
Which lead sources can you work?
Portal leads, website forms, ad responses, open-house sign-ins and your existing CRM database, provided the leads are routed into a system our setters can access.
Do you confirm appointments to reduce no-shows?
Yes. Booked appointments are confirmed ahead of time and rescheduled if plans change, and every outcome is logged in your CRM.
Can I hire dedicated appointment setters for my brokerage?
Yes. Most programs use dedicated appointment setters who work only on your account and learn your market, scripts and CRM. Most launch in four to six weeks, covering requirements, recruitment, training and a supervised incubation period before go-live. Running follow-up for a whole brokerage? See our real estate appointment setters for brokers. Working as an individual agent or team? See our realtor appointment setting services.
Do you follow do-not-call rules?
Yes. Lists are checked against the do-not-call registries for the markets we call, such as the National Do Not Call Registry in the US, the Do Not Call Register in Australia and the TPS in the UK, as well as your own opt-out list. Calls are made within permitted local calling hours, and anyone who asks not to be called again is removed right away.
Do your setters answer our inbound calls?
No. Appointment setting is outbound follow-up on leads you already have. For live answering when buyers and sellers call you, see our real estate answering service.

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    Toll Free: 1 800 371 6224

    US:  +1 650 204 3191

    UK: +44 8082 803 175

    AU: +61 1800 247 724