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Retail Outsourcing Services

You don't need to run your retail business alone.

Hire us so you can focus more on growing your retail business.

Operating a retail business presents numerous challenges. The reality is that retailers have multiple tasks to attend to on any given day. The pressure to generate substantial profits daily is always high, as competition in the retail industry intensifies. As retailers become increasingly busy in their pursuit of sustained success, they also lose precious time focusing on all the activities they need to accomplish. Thus, outsourcing becomes a crucial option for retailers to pursue in this instance. 

 

While it is true that retailers can hire more people to handle the increased workload, this can also be costly and time-consuming for them. The good thing is that there are plenty of retail outsourcing providers available to help retailers become more productive and efficient. Retailers should not hesitate to seek the support of reliable retail outsourcing service providers, as this is their opportunity to break free from their struggles finally. 

Benefits of Retail Outsourcing Services

Cost Savings

Outsourcing enables retailers to reduce their operational costs significantly. The reason is that there is no longer a need for retailers to spend their hard-earned money on recruiting, training, and compensating additional workers. Instead, retailers can hire a reliable retail outsourcing service provider, such as Magellan Solutions, to help them become more efficient in their tasks. Retailers can then use these cost savings to further invest in whatever can help them achieve sustained success.

Better Efficiency

The reason why retailers achieve better efficiency when outsourcing is that they gain access to the expertise and resources of the retail service outsourcing provider. A proven retail outsourcing service provider like Magellan Solutions has experts with impressive knowledge, skills, and experience. Thus, retailers have nothing to worry about, as the efficiency of their operations significantly improves through outsourcing.

Scalability

The reality is that retailers go through significant changes over time. If retailers are not prepared for these changes, they will be in for a miserable time. For example, once retailers experience growth, they will inevitably handle more tasks and responsibilities. Retailers can seek the support of a proven retail outsourcing service provider, such as Magellan Solutions, to navigate these challenges with confidence.

Omnichannel Support

Customers of retailers often prefer not to use their phones to call whenever they have issues. For retailers that only have a phone number for their customers to call, the lack of other communication channels becomes a significant problem. The good thing is that most retail outsourcing service providers already offer omnichannel support for the convenience of the customers. For example, most retail outsourcing service providers allow customers to also express their concerns through email, live chat, and social media platforms.

Why Choose
Magellan Solutions
for Retail Outsourcing Services?

Why Choose
Magellan Solutions
for Retail Outsourcing Services?

Overview of Retail Outsourcing Services

Retail outsourcing involves assigning non-core retail activities to outsourcing providers, allowing retailers to focus on their core activities that are of utmost importance. Choosing the right outsourcing partner can help retailers achieve a significant reduction in labor costs. 

 

Some examples of retail outsourcing services in various fields include:

Content Marketing

Retailers often hire retail outsourcing providers to handle various content marketing activities on their behalf. Content marketing is crucial for retailers to become more relevant and recognized by the public. Thus, retail outsourcing providers usually make blogs and other infographics for retailers.

Order Fulfillment

Retailers that struggle with order fulfillment usually hire retail outsourcing providers to achieve better results. Thus, retailers eventually gain access to the best practices and expertise of their retail outsourcing partners, which often bring significant improvements. The storage process for goods among retailers improves, and the shipment of orders becomes smoother. 

Accounting

There is no doubt that accounting among retailers must be precise. The problem is that many retailers struggle to perform their accounting tasks accurately, so they turn to retail outsourcing providers to handle these tasks for them. Retailers receive much-needed help with activities such as tax filing, payroll management, and inventory management.

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The Bottom Line

Retailers don't have to suffer while operating their business. There is no need for retailers to shoulder all the tasks, even if they know that they lack workforce and resources. Nothing is embarrassing if retailers recognize their limitations and ask for help. By hiring an experienced retail outsourcing service provider like Magellan Solutions, retailers can finally have more time and resources to focus on the critical tasks that drive their profitability. We know what it takes to help retailers reach the next level of success. 


As a leading business process outsourcing provider of customer management solutions, we are committed to delivering an outstanding customer experience with every interaction. Contact us now and receive a complimentary 60-minute consultation.

Frequently Asked Questions (FAQs)

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19

Years In the industry

116

Inbound + Outbound + Back Office Clients

1248

Employees in the Philippines

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Industries Catered To

Our Edge

SME-Focused Business Model

Our services are built with small and medium businesses in mind, giving you the support to grow, improve, and succeed over the long haul.

Top-Notch Talents

We carefully select the right people for your projects—those with the skills, dedication, and integrity to get the job done and do it well.

KPI Setting & Benchmarking

We help you set clear, actionable KPIs so you can track progress and ensure your business is always moving in the right direction.

Flexible Pricing Options

Whether you need a dedicated team or shared services, our pricing is flexible to suit your needs—helping you scale without breaking the bank.

Our Onboarding Process

Requirements Setting

1

Recruitment

2

Agent Training

3

Campaign Incubation

4

Campaign Go Live

5

Premier Call Center Services in the Philippines, Trusted by 100+ SMEs Every Month

Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results.

Contact us today for a free 60-min consultation

    Thinking about outsourcing? Send us a message for a free 60-min consultation.

     

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    You can also contact our numbers:

     

    Toll Free: 1 800 371 6224

    US:  +1 650 204 3191

    UK: +44 8082 803 175

    AU: +61 1800 247 724