January 12, 2025
Online conversations are essential to business today, but they can easily become chaotic without proper management. As more businesses engage with customers through chat, maintaining […]
Back office services is one of the pillars of Magellan Solutions’ services. We provide accounting, customer service, bookkeeping, graphic artists, video editors, and other back office operations so you can focus on your business’ primary objective.
One of the key things we take into account in our back office services is our refined process gained from more than 15 years of experience in providing outsourcing services to our clients. We focus on Small and Medium Enterprises so they can compete with industry giants at a fraction of the cost.
Contact us now for a free quote!
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January 11, 2025
When customers reach out to a company via email, they expect clear, timely, and professional responses. Failing to meet these expectations can lead to frustration […]
January 10, 2025
Every day, millions of people share content online—posts, comments, reviews, and more. As the internet grows, so does the challenge of keeping these spaces safe. […]
January 9, 2025
Efficient back-office management is crucial for smooth business operations, providing the foundation for practical front-office functions like customer service. Tasks such as data management, payroll, […]
December 20, 2024
In every business, the back office is crucial in ensuring smooth operations. While customer-facing roles often take the spotlight, the responsibilities in the back office […]
December 18, 2024
Every interaction with your audience leaves an impression, whether through a social media post, a product review, or a customer comment. But here’s the catch—what […]
December 15, 2024
The global demand for artificial intelligence (AI) solutions has increased significantly over the past few years, driven by the need for businesses to optimize their […]
December 15, 2024
In today’s fast-paced business environment, timely responses to customer inquiries can make or break your reputation. If you’ve been struggling to keep up with a […]
December 14, 2024
Social media is more than just a place to connect with friends and share photos. It has become a platform where businesses grow, interact with […]
December 12, 2024
When a potential car buyer visits your website and is interested in a specific model, they have questions, but they’re not ready to call or […]
December 11, 2024
Understanding your market is like having a compass for your business decisions. For small and medium enterprises (SMEs), market research isn’t just helpful—it’s essential. But […]
December 9, 2024
“Call center call listening” stands as an approach that reveals insights often hidden within routine phone conversations. While many companies invest in agent training, system […]
December 9, 2024
Ready to discover how today’s businesses are reshaping everyday experiences? The consumer services industry is no longer just about selling—it’s about transforming moments, from effortless […]
December 7, 2024
“Efficiency is doing better than what is already being done.” These words by Peter Drucker ring true for businesses aiming to scale operations. Efficiency doesn’t […]
December 6, 2024
Running a business can feel like juggling many tasks at once. As a CEO, you’re always balancing managing your team, meeting client needs, and keeping […]
