March 12, 2021
Virtual Receptionist Service: Common Questions in Business Owners' Mind When Outsourcing

Virtual Receptionist Service: Common Questions in Business Owners’ Mind When Outsourcing

Phone Answering and Virtual Receptionist Service: What Questions Do You Have in Mind? Phone answering services are one of the best call center services out […]
March 12, 2021
Top Healthcare BPO Companies in Philippines

Top Healthcare BPO Companies in Philippines

Most outstanding clinical process outsourcing companies in the Philippines Appropriate health care is being expected for proper delivery. The Philippines can provide solutions and services […]
March 11, 2021
Advantages of LPO BPO

Advantages of LPO BPO

  Benefits of outsourcing legal bpo services Legal process outsourcing (LPO) is a growing sector in the legal industry. One of the most successful strategies […]
March 10, 2021

A Focus On Outbound Telemarketing For Business Expansion

How does inbound and outbound telemarketing differ? Inbound and outbound telemarketing are both about generating customer interest. But approaches about how the interest is being […]
March 9, 2021
A Look At The Omni Contact Center Experience

A Look At The Omni Contact Center Experience

  The rise of omnichannel call center  The pandemic is still limiting a lot of in-person contacts. Call centers are now running overcapacity to support […]
March 9, 2021
Healthcare Call Center: The Future of Healthcare Consultation

Healthcare Call Center: The Future of Healthcare Consultation

Seeking and giving health consultation is more challenging than it ever was. According to a report by Harmony Healthcare IT. 71% Of Americans are afraid […]
March 8, 2021
A blog banner by Magellan Solutions About the ABCs of Insurance Accounting Outsourcing You Must Be Aware

ABCs of Insurance Accounting Outsourcing You Must Be Aware

Insurance Accounting Outsourcing can be advantageous for your agency if you are aware of its ABCs   Insurance accounting outsourcing provides flexibility to insurance agencies […]
March 8, 2021
What To Expect Of Our Omnichannel Customer Service

What To Expect Of Our Omnichannel Customer Service

  What are omni channel services Today’s customers expect the most tech-savvy approach. Companies support multichannel customer engagement. Such channels are voice, email, or the […]
March 7, 2021
Outsource Development And Support Services

Outsource Development And Support Services

  What do voice support services do for businesses? Voice services add value to your company. These services automate client communication. It provides flexibility for […]
March 6, 2021
What Does Outsourced Customer Service Centre Offer

What Does Outsourced Customer Service Centre Offer

  The Philippine BPO industry as a customer service service provider Outsourcing services in the Philippines bring a commendable increase in your productivity. Experts help […]
March 5, 2021
Setting the Expectations For Outsourced Support Agents

Setting the Expectations For Outsourced Support Agents

  What to expect with your outsourced support team The outsourced customer care services are witnessing steady growth. It is being expected to surpass USD […]
March 4, 2021
Commonly Outsourced Customer Support Services in The Philippines

Commonly Outsourced Customer Support Services in The Philippines

  Why the Philippines for customer care outsourcing services  BPO in the Philippines started only about 25 years ago. But the sector is now the […]
March 3, 2021
What We Do As A Customer Support Outsourcing Agency

What We Do As A Customer Support Outsourcing Agency

Wrong vs. right reasons to consider customer care outsource There is still a knowledge gap that gives rise to common misconceptions: Exercise High Budget Cuts […]
March 2, 2021
Why Manila is Prefered for Call Center Outsourcing Vendors

Why Manila is Preferred for Call Center Outsourcing Vendors

  Philippine companies for 2021 call center outsourcing market The BPO industry in the country has expanded over the years. You no longer have to […]
March 1, 2021
Call Center Services Information You Ought to Check

4 Equally Important Call Center Services Questions You Have to Always Ask

It turns out… Call centers are not telling you everything you need to know about them. And the only way to know these “secrets” they […]