October 30, 2017
When your business runs special marketing campaigns, seasonal sales, and promotional offers, it would be wise to expect and prepare for a deluge of […]
October 6, 2017
A 24/7 answering service is one proven solution to the real problem many business owners face today: “How can I provide an outstanding level of […]
September 22, 2017
Here’s a fact that may make you rethink your customer service delivery: 75% of customers feel it takes too long for them to get in […]
July 24, 2017
Contrary to what some people think, call answering services involves more than just having an operator answer your incoming business phone calls in a […]
July 17, 2017
Every day, the number of business owners who outsource to BPO companies is increasing. This strategic move assists them in improving their focus on […]
July 12, 2017
To some degree, telephone answering services are underrated. Many business owners do not fully comprehend the amazing benefits that outsourcing telephone answering services can give […]
June 30, 2017
Aside from the Filipinos’ intrinsic values of world-class hospitality and strong work ethic, another key factor why many business owners are outsourcing to Filipinos […]
March 3, 2017
These days, service quality isn’t a luxury – it’s the bare […]
November 25, 2016
Time is a luxury in the world we live in. Apps dedicated to packing your bags to sorting out your employees’ schedules are reflective of […]
November 23, 2016
Customer support has a big impact on your bottom line – around 66 percent of U.S. customers are willing to pay more for good service, […]
July 20, 2016
Technical support has been around ever since the use of computers has become widespread. Although there are now plenty of tech-savvy users, there are still […]
June 22, 2016
Outsourcing has been around for a while, and there’s a reason why clients keep coming back. From cost savings to business expansion, the benefits […]
June 1, 2016
At some point in their business cycle, every company has had to deal with the question of whether to outsource or not. It’s general […]