Fb Pixel Customer Service Archives | Page 3 of 5 |
October 30, 2017

Live Answering Service: The Best Solution To Call Overflows Brought By Special Marketing Campaigns And Promos

  When your business runs special marketing campaigns, seasonal sales, and promotional offers, it would be wise to expect and prepare for a deluge of […]
October 6, 2017

Open Your Business Even On Holidays! Get 24/7 Answering Service

A 24/7 answering service is one proven solution to the real problem many business owners face today: “How can I provide an outstanding level of […]
September 22, 2017

Give Instant Answers To Your Customers By Outsourcing Live Chat Support

Here’s a fact that may make you rethink your customer service delivery: 75% of customers feel it takes too long for them to get in […]
July 24, 2017

Benefits Of Outsourcing Call Answering Services

  Contrary to what some people think, call answering services involves more than just having an operator answer your incoming business phone calls in a […]
July 17, 2017

Virtual Assistant: Outsource Phone Answering Services And Do Business 24/7

  Every day, the number of business owners who outsource to BPO companies is increasing. This strategic move assists them in improving their focus on […]
July 12, 2017

Best For Business: Outsourcing Telephone Answering Services

To some degree, telephone answering services are underrated. Many business owners do not fully comprehend the amazing benefits that outsourcing telephone answering services can give […]
June 30, 2017

Fluency: Why You Should Outsource To A Multilingual Call Center in Philippines

  Aside from the Filipinos’ intrinsic values of world-class hospitality and strong work ethic, another key factor why many business owners are outsourcing to Filipinos […]
March 3, 2017
healthcare call center services

6 Reasons to Consider Outsourcing Healthcare Call Center Services

                            These days, service quality isn’t a luxury – it’s the bare […]
November 25, 2016
live phone answering

Why Live Phone Answering Is A Must In This “Instant” Driven World

Time is a luxury in the world we live in. Apps dedicated to packing your bags to sorting out your employees’ schedules are reflective of […]
November 23, 2016

Why Customer Support Matters in the Age of E-commerce

Customer support has a big impact on your bottom line – around 66 percent of U.S. customers are willing to pay more for good service, […]
August 17, 2016

When your in-house call center just doesn’t work anymore: How to decide when to outsource an inbound call center service

  In outsourcing an inbound call center service, how do you decide when to stop overanalyzing and start taking the next steps to a successful […]
August 3, 2016

4 signs that say it’s time to outsource your answering services for real estate & property management

  A business’ primary purpose is to attend to their customers’ needs with prompt and outstanding service. In real estate & property management, these customers […]
July 20, 2016
outsourcing technical support

Types of technical support given by call centers

Technical support has been around ever since the use of computers has become widespread. Although there are now plenty of tech-savvy users, there are still […]
June 22, 2016
outsource inbound call center

Why our clients love outsourced inbound services (And you should, too!)

  Outsourcing has been around for a while, and there’s a reason why clients keep coming back. From cost savings to business expansion, the benefits […]
June 1, 2016
inbound call center facts

6 Insane Facts About Call Centers

  At some point in their business cycle, every company has had to deal with the question of whether to outsource or not. It’s general […]