Fb Pixel healthcare outsourcing Archives -
October 18, 2019

HIPAA Initiatives Aim To Empower Patients In Accessing Health Records

  Twenty-three years after HIPAA’s enactment into law, the U.S Department of Health and Human Services’ Office for Civil Rights (HSS-OCR) implements stricter enforcement of […]
November 27, 2015

Medical information outsourcing: call center with nurses as agents

The Philippines produces thousands of nursing graduates every year. However, what was once a ticket to greener pastures in other countries has turned into a […]
October 6, 2015

Medical Appointment Scheduling/Re-Scheduling from an Offshore Location

Healthcare entities save valuable time and effort when they outsource to reliable and efficient billing companies in offshore location their patients’ appointment schedules and re-scheduling. […]
September 14, 2015

Web-Based and Text Messaging Services for Healthcare

Doctor’s pages have been replaced by less-distracting, less stressful and ultimately more effective services using web-based and smartphone-based software. Hospital administrators and physicians grapple with […]
September 5, 2015

How to be the Best Pharmaceutical Call Center Agent

Live answering is a process wherein a pharmaceutical company hires a contact center to handle inbound calls and telemarketing to patients who make use of […]
September 1, 2015

Home Care Answering Service: A Call Center for Patient Care

Healthcare and home care providers know that their patients’ medical needs don’t stop the moment they leave the clinic. Many of them require follow-up after […]