March 23, 2018
profit in call center business

How Much Is Saved In Outsourcing To Philippine Call Centers?

The Philippines is one of the top countries when it comes to outsourcing and offshoring. This is because call centers in the Philippines are much […]
February 14, 2017
sales agent outsourcing

Why Outsourcing Sales Agents Is A Good Move

To say that outsourcing has taken the global business world by storm is an understatement. Many entrepreneurs and companies of all shapes and sizes have […]
January 12, 2017

Outsourcing vs Hiring In-House Staff

  You and your competitors have probably wondered about the same thing: when it comes to certain tasks and business functions, should you outsource or […]
October 12, 2016
outsourcing call center

How can call center outsourcing help a business in making profits?

For over a decade now, call center outsourcing has become a go-to process for every business because of its benefits. So how do call center […]
September 21, 2016
outsource customer service

For the outsourcing newbie: How to outsource a customer service call center?

Outsourcing has been utilized by many businesses around the world for over a decade now, but some business owners still have wavering opinions as well […]
September 7, 2016
small business owners outsource

Top 5 tasks that small business owners really need help with

(As first seen as an answer by Magellan Solutions to a question posted on Quora) Small business owners often wear many hats. However, when is […]