May 29, 2017

Smart Entrepreneuring: Why Hiring A Virtual Assistant Could Be The Best Thing You Could Do For Your Business

Virtual assistants are undoubtedly one of today’s unsung heroes. The growing number of entrepreneurs who depend on them for their professional services is proof enough […]
May 24, 2017

What Are The Effects Of Outsourcing Jobs To The Philippines?

A growing number of entrepreneurs and companies worldwide are outsourcing their non-core tasks to offshore locations, particularly the Philippines. Dubbed as the new call center […]
May 5, 2017
Improve Your Communication Skills

4 Easy Steps To Improve Your Communication Skills and Be An Effective Customer Service Representative

Regardless of the career path or business industry, the most successful professionals share one similarity: excellent communication skills. In the bustling call center and BPO […]
April 25, 2017

Surprise BPO Employers With Your Impressive Resume Format

Interested in call center jobs? Whether you’re an aspiring call center agent or a veteran getting ready to go back to the field, you can […]
April 25, 2017

How To Enhance Customer Experience Through An Omni-Channel Call Center

Just when you thought you had your customer service game down pat, the landscape changes. In a world where customers have quick access to large […]
April 20, 2017

Boost Your Business With These B2C Lead Generation Ideas and Strategies

With an ever-increasing population of buyers and consumers, one may think generating qualified leads is an easy task. But owing to the gradually fierce competition […]