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April 25, 2017

Surprise BPO Employers With Your Impressive Resume Format

Interested in call center jobs? Whether you’re an aspiring call center agent or a veteran getting ready to go back to the field, you can […]
April 25, 2017

How To Enhance Customer Experience Through An Omni-Channel Call Center

Just when you thought you had your customer service game down pat, the landscape changes. In a world where customers have quick access to large […]
April 20, 2017

Boost Your Business With These B2C Lead Generation Ideas and Strategies

With an ever-increasing population of buyers and consumers, one may think to generate qualified leads is an easy task. But owing to the gradually fierce […]
April 18, 2017

5 Ways To Expand Your Business With BPO Services

Business expansion is always top of mind for the most ambitious and driven entrepreneurs. Whether they are managing a startup, SME or large corporation, expanding […]
April 11, 2017

Got A New Job As A Call Center Agent? Here’s What To Expect If You’ve Been Hired By A Call Center Company In The Philippines

Call center companies in the Philippines account for employing over a million Filipinos in the present day. This number is expected to still rise as […]
April 6, 2017

Looking To Hire Call Center Employees? Here Are Interview Questions You Should Ask Your Applicants.

Applicants to BPO jobs are many, but to hire the right candidates, you need to know which questions to ask during their job interviews. Call […]