Fb Pixel Call Center and BPO Blog | Magellan Solutions Philippines
April 4, 2017

Reasons Why Millennials Love To Work At Call Centers

Depending on who you ask, the idea of working at call centers can range from amazing to just okay. If you ask the millennials, you’ll […]
March 30, 2017

Benefits Of Outsourcing For Startup Companies

Today’s startup companies operate in a very exciting time. They have almost endless possibilities, with many technological tools working at instant speed, at their disposal. […]
March 28, 2017

What Employee Qualities are Call Centers Looking for?

Your customer service is only as good as the caliber of the agents who provide it. As front liners, customer service employees serve as the […]
March 24, 2017
airport reservation

Benefits Of Booking A Flight Through A Call Center

A proven way to impress today’s airplane-flying customers is to provide a hassle-free and quick service, particularly in making flight reservations. Some companies in the […]
March 23, 2017

What Impact Does Outsourcing Have On Your In-House Employees?

If your in-house employees have too much on their plates, then you need to consider outsourcing. It’s not about replacing your staff with an offshore […]
March 21, 2017
outsourcing services

Questions You Should Ask Before Outsourcing Your Services

Outsourcing is no longer optional. It has become a necessity in an increasingly competitive business landscape. Doing so can give you an edge over your […]