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March 16, 2017
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Reasons To Choose Philippine Call Center Services

It has been a widely reported fact that the Philippines overtook India as the new number one destination for call center services in the world. […]
March 14, 2017
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What To Expect From The BPO Industry In 2017

  2016 was a great year for the Philippine economy, which grew by 7.1 percent in Q3 and outperformed other emerging economies in the region. […]
March 9, 2017
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The Rise Of Call Center Inbound Jobs In The Philippines

Sleek office buildings, Uber cabs, 20-something call center agents hitting the bars and restaurants to unwind at 5 or 6 a.m., some in sweats and […]
March 7, 2017

Guide to Getting Call Center Services For Small To Medium Businesses

As a business owner, it’s easy to think that you can do it all, from hiring and balancing the books to providing call center services […]
March 3, 2017
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Reasons to Consider Outsourcing Healthcare Call Center Services

  These days, service quality isn’t a luxury – it’s the bare minimum for customers who expect healthcare providers to be efficient and attentive. Expectations […]
February 28, 2017
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The Rise of Millenials and the Need for an Omnichannel Call Center

Say what you want about millennials – the smartphone-toting, selfie-taking generation born between 1982 and 2004 – but there’s no denying their power as consumers. […]