March 7, 2017

Guide to Getting Call Center Services For Small To Medium Businesses

As a business owner, it’s easy to think that you can do it all, from hiring and balancing the books to providing call center services […]
March 3, 2017
healthcare call center services

Reasons to Consider Outsourcing Healthcare Call Center Services

  These days, service quality isn’t a luxury – it’s the bare minimum for customers who expect healthcare providers to be efficient and attentive. Expectations […]
February 28, 2017
multichannel outsourcing philippines

The Rise of Millenials and the Need for an Omnichannel Call Center

  Say what you want about millennials – the smartphone-toting, selfie-taking generation born between 1982 and 2004 – but there’s no denying their power as […]
February 24, 2017
IT Support Outsourcing

Why It Is A Smart Move To Outsource IT Support In The Philippines

The Philippines has been the reigning premier choice of Western companies for offshore outsourcing for the past couple of years, and for good reason. Filipinos […]
February 23, 2017
call center outsourcing philippines

Offshore Outsourcing: How’s the English Communication Skills of Filipino Agents?

In the commonly outsourced call center Philippines industry, call center agents are the backbone, voice and face of their clients. In our day-to-day life, call […]
February 17, 2017
outsourcing transcription services

Types of Transcription Services You Can Outsource

Generally speaking, transcription is the process of converting audio or video into text. Though it sounds simple, it can be a tedious and time-consuming process, […]