July 10, 2017

Skillful Call Center Agents And How They Handle Tough Customer Calls

It is something that all call center agents, particularly the customer service representatives, will inevitably encounter: a tough customer call. Whether the customer on the end […]
July 7, 2017

Qualities Of An Exceptional Outbound Call Center

The plethora of outbound call centers all over the world can pose a challenge to clients who are looking to work with only the best. With […]
July 5, 2017

Focus On the Patient By Outsourcing Medical Billing and Coding

Many healthcare providers find themselves in a challenging position every day, one that involves choosing between their patients and their desired service quality. In their attempt […]
July 3, 2017

Best Ways to Attract Insurance Companies Into Claims Processing Support

Insurance operations can be a little bit difficult and tiring. Claims processing for one takes a lot of time as the process is meticulous and needs […]