May 5, 2017
Improve Your Communication Skills

4 Easy Steps To Improve Your Communication Skills and Be An Effective Customer Service Representative

Regardless of the career path or business industry, the most successful professionals share one similarity: excellent communication skills. In the bustling call center and BPO industry, […]
April 25, 2017

Surprise BPO Employers With Your Impressive Resume Format

Interested in call center jobs? Whether you’re an aspiring call center agent or a veteran getting ready to go back to the field, you can increase […]
April 25, 2017

How To Enhance Customer Experience Through An Omni-Channel Call Center

Just when you thought you had your customer service game down pat, the landscape changes. In a world where customers have quick access to large amounts […]
April 20, 2017

Boost Your Business With These B2C Lead Generation Ideas and Strategies

With an ever-increasing population of buyers and consumers, one may think generating qualified leads is an easy task. But owing to the gradually fierce competition and […]