Fb Pixel Call Center and BPO Blog | Magellan Solutions Philippines
December 7, 2016
outsourcing call center

6 reasons why outsourcing a call center can work for your business

New to outsourcing? Still wondering if it’s the next step for your business? Here are 7 reasons why outsourcing a call center can work for […]
November 25, 2016
live phone answering

Why Live Phone Answering Is A Must In This “Instant” Driven World

Time is a luxury in the world we live in. Apps dedicated to packing your bags to sorting out your employees’ schedules are reflective of […]
November 23, 2016

Why Customer Support Matters in the Age of E-commerce

Customer support has a big impact on your bottom line – around 66 percent of U.S. customers are willing to pay more for good service, […]
November 2, 2016
call center in the Philippines

8 Reasons To Love Our Inbound Call Center Solutions

As a small to medium-sized business owner, you might have already considered outsourcing inbound call center solutions at some point. As your customer base grows, […]
October 19, 2016
call center outsourcing

Increase revenue through utilizing existing customer base

Most businesses spend the majority of their resources on getting new customers that they tend to ignore their most prized asset: their existing customer base […]
October 12, 2016
outsourcing call center

How can call center outsourcing help a business in making profits?

For over a decade now, call center outsourcing has become a go-to process for every business because of its benefits. So how do call center […]