April 25, 2017

How To Enhance Customer Experience Through An Omni-Channel Call Center

Just when you thought you had your customer service game down pat, the landscape changes. In a world where customers have quick access to large amounts […]
April 20, 2017

Boost Your Business With These B2C Lead Generation Ideas and Strategies

With an ever-increasing population of buyers and consumers, one may think generating qualified leads is an easy task. But owing to the gradually fierce competition and […]
April 18, 2017

5 Ways To Expand Your Business With BPO Services

Business expansion is always top of mind for the most ambitious and driven entrepreneurs. Whether they are managing a startup, SME or large corporation, expanding their […]
April 11, 2017

Got A New Job As A Call Center Agent? Here’s What To Expect If You’ve Been Hired By A Call Center Company In The Philippines

Call center companies in the Philippines account for employing over a million Filipinos in the present day. This number is expected to still rise as the […]