April 6, 2017

Looking To Hire Call Center Employees? Here Are Interview Questions You Should Ask Your Applicants.

Applicants to BPO jobs are many, but to hire the right candidates, you need to know which questions to ask during their job interviews. Call center […]
April 4, 2017

Reasons Why Millennials Love To Work At Call Centers

Depending on who you ask, the idea of working at call centers can range from amazing to just okay. If you ask the millennials, also called […]
March 30, 2017

Benefits Of Outsourcing For Startup Companies

Today’s startup companies operate in a very exciting time. They have almost endless possibilities, with many technological tools working at instant speed, at their disposal. Even […]
March 28, 2017

What Employee Qualities are Call Centers Looking for?

Your customer service is only as good as the caliber of the agents who provide it. As front liners, customer service employees serve as the human […]