March 9, 2017
inbound call center philippines

The Rise Of Call Center Inbound Jobs In The Philippines

Sleek office buildings, Uber cabs, 20-something call center agents hitting the bars and restaurants to unwind at 5 or 6 a.m., some in sweats and others […]
March 7, 2017

Guide to Getting Call Center Services For Small To Medium Businesses

As a business owner, it’s easy to think that you can do it all, from hiring and balancing the books to providing call center services and […]
March 3, 2017
healthcare call center services

Reasons to Consider Outsourcing Healthcare Call Center Services

  These days, service quality isn’t a luxury – it’s the bare minimum for customers who expect healthcare providers to be efficient and attentive. Expectations when […]
February 28, 2017
multichannel outsourcing philippines

The Rise of Millenials and the Need for an Omnichannel Call Center

  Say what you want about millennials – the smartphone-toting, selfie-taking generation born between 1982 and 2004 – but there’s no denying their power as consumers. […]