January 10, 2017
outsourcing for startups

How to Totally Outsource the Call Center Needs of Your Startup

Outsourcing is known to reduce costs, and cost savings count the most for startups, which run on seed money. Regardless of how much funding you have […]
December 7, 2016
outsourcing call center

6 reasons why outsourcing a call center can work for your business

New to outsourcing? Still wondering if it’s the next step for your business? Here are 7 reasons why outsourcing a call center can work for your […]
November 25, 2016
live phone answering

Why Live Phone Answering Is A Must In This “Instant” Driven World

Time is a luxury in the world we live in. Apps dedicated to packing your bags to sorting out your employees’ schedules are reflective of the […]
November 23, 2016

Why Customer Support Matters in the Age of E-commerce

Customer support has a big impact on your bottom line – around 66 percent of U.S. customers are willing to pay more for good service, while […]