November 6, 2015

Bureau Veritas ISO 27001 Certification (Press Release)

Date Published: July 2014 Magellan Solutions Outsourcing Inc., a Philippine-based provider of contact center, back office and data processing services for small and medium enterprises […]
October 27, 2015

Lead Generation Service in the Philippines

Qualifying and generating leads plays an integral role in retaining and expanding a company’s client base. This helps keep the business sustainable in the long-term. Lead […]
October 22, 2015

What Can We Do for Startups and SMBs?

For small and medium-sized companies, especially startups, it is often crucial to have laser focus on product development and brand marketing. Doing menial, repetitious but […]
October 19, 2015

Outsourcing High Touch vs Low Touch Call Centers in the Philippines

Touch is a powerful tool in building trust. In today’s virtual world, we tend to forget sometimes that we are humans who are in need […]
October 12, 2015

How to Choose the Right Call Center Vendor in the Philippines

Non-core competency activities shouldn’t be neglected. Customer support and other call center services are non-core competencies to most companies so they opt to outsource these. […]
October 9, 2015

Offshore Call Center for Cruise Companies

The primary goal of cruise companies is to give customers a one-of-a-kind experience –but most companies neglect an important part of this. That one-of-a-kind experience […]