November 29, 2018
customer service call center

Why Does Every Bank Need A Customer Service Call Center?

If there is a partnership that can hugely benefit banks, partnering with a customer service call center is one of the best decisions that can […]
November 23, 2018
order taking services

Streamline Your Order Taking Services To Achieve Higher Customer Satisfaction Rating

Place yourself in your customers’ shoes. How would you feel if your order isn’t properly placed? Or when it arrived later than the person managing […]
November 16, 2018
technical support services

Keeping The Business Alive: Why Mobile App Development Companies Need Technical Support Services

As of 2017, millions of mobile applications are available in the two leading app stores in the world — 2.8 million in Google Play Store […]
November 9, 2018
customer service for the insurance industry

Customer Service For The Insurance Industry — The Key To Maintaining Long-Term Customer Relationships

The treasure chest of any businesses lies not on their products or services but on the loyal consumers who love their products and/or services. This […]
October 31, 2018
certificate processing

MS Certificate Processing Campaign Sees Positive Year-By-Year Growth

Five years after entrusting its certificate processing job to the Manila-based BPO company Magellan Solutions, a service and compliance leader in SaaS-based Certificate of Insurance […]
October 16, 2018
call center services

How Can Call Center Services Help Solve Business Problems

Are you in the middle of deciding whether you should outsource call center services for your business or not? If yes, maybe you are experiencing […]