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September 30, 2013

Here are Some Vital Customer Service Stats to Boost Your Biz

Customer service is the new marketing as believed in today’s business world. And why not? With today’s interconnected world where everyone knows what you’re doing […]
September 23, 2013

Study Your Customer Service History: It’s Good For Business

We’re often reminded to “learn the lessons of history”. Paying close attention to past events, it has been said, teaches us some very important things—in […]
September 16, 2013

Give Excellent Customer Service and Stay Ahead of the Pack

The business world, especially in a “free” or capitalist economy such as the United States, can be described as a cut-throat, dog-eat-dog world. Competition is […]
September 10, 2013

How Can Customer Service Get a Boost Via Social Media?

  Have you gone social? If this question sounds alien to you, then you may probably need a lesson or two about the phenomenon that […]
September 10, 2013

Why Reservations Should Matter To Your Business

It’s a Sunday and almost everyone and their family are out for a leisurely lunch. While this is all fine and dandy, it likewise poses […]
September 2, 2013

Why is Customer Care Important? The Whole World is Watching

The concept of customer service is as old as man himself. Well, okay, maybe not as old as humanity and creation, yet the whole idea […]