January 27, 2014

Why Go Social Customer Service? Here’s Why

Every day, more and more people seem to be joining the digital world. Even non-techie folks like Marge, for instance, are starting to discover the wonders […]
January 20, 2014

Look What’s In Store for Customer Service in 2014

Serving customers is a great way to win new ones and keep the current patrons happy. If you’ve been following our blogs for the past couple […]
January 13, 2014

Did You Know: Proper Customer Care Training Equals Success

Regular followers of our blogs may know by now how we keep emphasizing, in fact pounding, about the importance of customer care in any business venture. […]
January 6, 2014

Will You Get “Social” with Customer Care This Year?

Social media is arguably one of the biggest phenomena to hit the internet since the web itself. Almost everyone you know most likely has a social […]