October 7, 2013

Getting to Know Your Customers is the Way to Great Service

When you enter into a relationship, they say, it is best to get to know the person. This is essential to help maintain a long-lasting friendship, […]
September 30, 2013

Here are Some Vital Customer Service Stats to Boost Your Biz

Customer service is the new marketing as believed in today’s business world. And why not? With today’s interconnected world where everyone knows what you’re doing even […]
September 23, 2013

Study Your Customer Service History: It’s Good For Business

We’re often reminded to “learn the lessons of history”. Paying close attention to past events, it has been said, teaches us some very important things—in the […]
September 16, 2013

Give Excellent Customer Service and Stay Ahead of the Pack

The business world, especially in a “free” or capitalist economy such as the United States, can be described as a cut-throat, dog-eat-dog world. Competition is so […]