August 5, 2013

Our Words Make A Difference In Customer Service

It has often been said that our words can either make or break us. When serving customers, for instance, we need to be careful of what […]
July 31, 2013

Order of the Day: Selling Via Home TV Shopping

Unless you’ve been hiding under your favorite rock for the past few decades, then we’re pretty sure you’ve heard of Home TV Shopping. In case you […]
July 22, 2013

Customer Service Is About Cooperation

  Are you a member of the Sesame Street generation? If you grew up with Big Bird, Ernie and Bert, and Grover as your Nanny, you’ll […]
July 17, 2013

PRESS RELEASE: Magellan Solutions Acquires NODA’s Call Center Solution To Improve Contact Center Technologies

Magellan Solutions Outsourcing Inc., a fast-growing contact center provider in the Philippines, announced the acquisition of NODA Contact Center Solution to improve its technology infrastructure and provide […]