April 20, 2018
global outsourcing

Top Countries Served by Philippine Call Center & BPO Industry

Ever since global outsourcing started, the growth of business process outsourcing (BPO) industry in the Philippines has developed at a faster rate. The Philippines continues […]
April 13, 2018
qualities of a good representative

Voice Problems Among Call Center Agents

A well-modulated voice is one of the best qualities of a good representative. Like singers, lawyers, teachers, and preachers, the voice is an asset — […]
April 6, 2018
outsourcing work provider

Philippines VS. India: Which One Is Better In BPO Services?

There are two countries in the world that are quite known for providing effective business process outsourcing services — India and the Philippines. Businesses that […]
March 30, 2018
ISO certified call center companies in the Philippines

Where To Find The Best Philippine Telemarketing Call Centers

The Philippines is a well-known global destination for world-class call centers that can cater to your back office support needs. The country has a huge […]
March 23, 2018
profit in call center business

How Much Is Saved In Outsourcing To Philippine Call Centers?

The Philippines is one of the top countries when it comes to outsourcing and offshoring. This is because call centers in the Philippines are much […]
March 16, 2018
call center industry

The Philippine Call Center Industry: A Brief History

Contact centers initially emerged in the Philippines as major provider of front- and back-office support such as voice, e-mail, order processing, shared services and many more to global businesses.