July 11, 2018
lead generation

Using Lead Generation To Acquire More Opportunities For Insurance Companies

It is very seldom that people apply voluntarily for an insurance. Most of the time, insurance companies need to go where they are. For example, when […]
May 25, 2018
customer service training

The Critical Role Of Customer Service Training In Successful Customer Engagement

In business, external success begins with inner success. To develop a strong and lasting relationship with customers, you must first strengthen the camaraderie within your organization. […]
May 18, 2018
customer service

The Magic Words Of Excellent Customer Service

Communication is grounded on the words that we use, how we construct it, and how we deliver it. We also know that exceptional communication translates to […]
May 4, 2018
Philippine call center

Why Investors Are Attracted To The Philippine Call Center Industry

Over the years, the Philippines has pulled off exceptional feat in client satisfaction and overall performance leading to great success for venturing foreign investors. Two decades […]