February 11, 2013

A Call Center Lets You Mix Business With Pleasure

We are often reminded to avoid mixing business with pleasure. Unfortunately, some of you may have done so, with not-so-pleasant results—too much pleasure becoming bad for […]
February 8, 2013

Small Details Count in Customer Service

It has often been said that “even the smallest details count a lot”. Doing little things to show your loved ones how much you care for […]
February 7, 2013

Call Center Operations: Where Great Customer Service Happens

Operations is the core of our business at Magellan Solutions. We don’t just run 24/7 order taking services or telemarketing, we make customer service real in […]
February 6, 2013

Holding Valentine’s Day Activities for Your Clients? Call for Help

Once upon a time, Valentine’s Day was considered a simple day to celebrate one of the greatest things that keeps the world together—love. As time went […]