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Cost-Effective Order Taking Call Center


Get rid of your downtime when receiving orders. A 24/7 order taking service can increase your sales and maximize time efficiency. See what our live operators can do for you!

 

The Importance Of Accurate Order Processing

Because it is the first step of order fulfillment, maintaining accuracy is important in the order taking process. If you outsource an order taking answering service, your team will work on clarifying and verifying all the required information. Accurate orders prevent future problems.

 

Is It Beneficial To Outsource Order Taking Services?

Short answer, yes. Long answer, yes! Outsourcing can help your growing company to improve your services while cutting costs. It also gives you the ability to integrate cross selling to make the most out of your product or service offerings. Most importantly, outsourcing order taking allows you to take jobs in real time, any time of the day!

 

How Can A Call Center Improve Customer Satisfaction?

A call center helps you handle calls when the demand for services exceeds the capacity of your company’s workforce. By reducing wait times and minimizing unanswered calls, your customers will become happier with your service.

 

How To Choose The Best Order Taking Call Center?

To know the best order taking call center, you have to consider the following factors:

  • Pricing models and contract terms
  • Agent competency
  • Specialization
  • Track record

As a business owner, you don’t want to spend your time worrying about the reliability of your customer service. Agents at Magellan Solutions administer order taking smoothly.

 

Magellan Solutions’ Inbound Order Taking Service

Our 13 years of industry experience, and the inherent hospitality of our Filipino agents makes Magellan Solutions one of the best inbound order taking service providers in the Philippines. Our clients range from online stores, pharmacies and restaurants.

Contact us today for more information