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Outsourcing Seasonal Call Center Support
Customer activity goes up during peak season. When in-house staff have difficulty coping with the upsurge in calls and inquiries, companies can decide to either hire additional employees. However, this is a time-consuming and cost-prohibitive move that can eat away at a company’s resources. Outsourcing seasonal cRead More
Why Philippine Call Centers are Now More Popular than Indian Call Centers?
Magellan Solutions Is Hiring
Good day call center applicants. We have good news! Before this year ends, we will need between 150-200 new call center and BPO employees. We have urgent needs for the following professionals: Inbound Sales Representatives Outbound Sales Representatives Customer Service Representatives Lead Generation Specialists Technical Support SpecialistsRead More
How to Find the Right Call Center Partner in the Philippines
You can only reap the benefits of outsourcing to the Philippines if you have a reliable call center partner. You might even have to go through more than one service provider before you find the best fit for your company. However, there are steps you can take to make sure that you get it right the first time around.