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Investing In Right People Translates Into Great Customer Experience
Many business owners can tell you that you would need to invest in the right people or workers to help your business achieve what you want it to reach. This is oftentimes something that a lot of owners know but often forget to follow. However, it is high time thRead More
Investing In Customer Experience Is An All-Important Customer Service Trend
Customers today expect personalized experiences. If your business is focused greatly on customer service and aiming at providing great customer experience, then you should make sure that you focus on that one starting this year. This is a very essential part of the business and you should make sure that you give it the attention it de Read More
- 14 Tips On How To Reduce Your Business’ Call-Abandon RatesWritten by: John BorilloRemember that time when you were calling that company’s help desk call center number? Yes, you were asked to press numbers to get to the right department. And then you were asked a variety of other questions. And when you asked Read More
- Know The Difference: Inbound Call Centers vs. Outbound Call Centers
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- 14 Tips On How To Reduce Your Business’ Call-Abandon Rates