Leading 24/7 Philippine Call Center

As one of the Philippines' fastest growing BPO companies, Magellan Solutions is committed to delivering high-quality offshore outbound and inbound contact center services to large-scale organizations and small and medium businesses globally.

From live order taking, business answering services to help desk call center services, Magellan Solutions offers its business customers consistent delivery and unmatched customer service.

See how businesses enhance customer experience, reduce operational costs and improve productivity. Feel free to contact us today to find out more about our services:

Business Success Story: Consumer Electronics

An Australian consumer electronics company, known for its exceptional customer care, partnered with Magellan Solutions to handle its technical support call centre. During the economic crisis, the comp...


Inbound Call Center Services

 

Outbound And Lead Generation

  • Telemarketing
  • Campaign Management
  • Market Research
  • Telephone Surveys
  • Customer Retention
  • Loyalty Programs
  • Billing Reminder
  • Up-Selling and Cross-Selling
  • Lead Generation

Back Office & Data Processing Services

  • Message Transcription
  • Applied Engineering
  • Data Processing
  • Accounting and Payroll Processing
  • Legal Transcription
  • Technical Recruitment

Download Case Study: Spa

Magellan Solutions delivers top-notch inbound customer services: help desk call center, order taking, answering services, reservations, and customer service. The result: improved sales and increased customer satisfaction.

Magellan Solutions is located in the Philippines, the country that is awarded by the UK National Outsourcing Association as Offshoring Destination of the Year in 2007, 2009 and 2010. 

Check our careers page for the latest job opportunities.  Apply today.

Magellan Solutions helps businesses enhance their customers' support experience. Let our team handle your call center service today. Call us toll-free (available in the US, UK and Australia).

Magellan Solutions is partner to some of the industry’s well-respected organizations both here and abroad. This relationship provides a strong foundation of support and collaboration that fosters success to customers. 

Magellan continues to establish more partnerships to identify new growth opportunities, and to create innovative strategies that customers can capitalize on. edited

Magellan Solutions has 2 facilities in Metro Manila - San Juan and Mandaluyong. The company boasts of 800 seats in 2 offices, to date.

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What One Client Says About Us

Magellan is proven to be a forward-looking company that proactively evaluates results with the customer and applies that knowledge to improving their processes. The service we have received from Magellan has improved year over year. We are comfortable with how our company is being represented to our customers which, of course, is the bottom line. We appreciate your commitment to our business relationship and enjoy working with knowledgeable people who genuinely care about the performance they deliver. Keep up the good work and thank you for your commitment! - Ray, Online Retailer

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